Asset and Space Records Do Not Match
It is difficult to synchronize in a timely manner after changes in area, use, ownership, responsibility, and usage status
Industry Solutions · Smart Park Digital
From Asset Spaces and Leasing through Enterprise Services,Facility Operations and Park Operations
Combine Youma Asset Management, Youma Leasing, User Operations, Youma Service and Youma Property Management | Property & Facility Operations Platform to continuously record the process of a space from filing, leasing, contracting to settled service and continuous operation.
Applicable ParkIndustrial ParkScience and Technology Innovation ParkBusiness ParkHeadquarters ParkUrban comprehensive parkMulti-park operation platform
Separate Asset, Leasing, Enterprise-service and Site Records Make It Hard to Manage Specific Spaces and Responsibilities
Space status, investment progress, contract bills, settlement items, corporate demands, and equipment work orders If different codes and ledgers are used, management can only see scattered summary results.
Available Space Is Disconnected from Leasing Progress
Channel reporting, customer needs, tape viewing and quotation cannot continue to correspond to the specific space
Contracts, Bills and Move-in Tasks Are Separate
After the contract takes effect, the Finance, Property and Enterprise Services teams will still need to be notified manually
Enterprise Services Lack a Unified Portal
Service requests, progress, and feedback for the same enterprise are difficult to view together
Property and Facility Tasks Are Hard to Trace
After an issue is found, the location, work order, accountable role, and resolution are difficult to trace
Operating Results Lack Shared Metrics
Occupancy, collections, services, and energy use are tracked separately, making coordinated action difficult
Six Business Stages Connect Space Operations, Enterprise Services and Park Sites
Youma Asset Management unified asset space, Youma Leasing undertakes investment leases, User Operations connects with Youma Service Enterprise Services, Youma Property Management is responsible for facility performance, and business analysis continues to drill down to specific objects and responsibilities.
Unified Business ObjectassetspaceEnterprisecontractequipmentticketcostSwipe left and right to view the full blueprint
Use Unified Asset and Enterprise Relationships from Space Operations through Tenant Services
Five business products have clear ownership, while the Enterprise AI & Data Platform standardizes metrics, knowledge, workflows, and permissions so outcomes can be consolidated around each park's business objects.
01
Urban Asset Operations
Group Operations and ControlsYouma Asset Management | Asset Lifecycle Management Platform
Unified asset and spatial ledgerClassification, coding, ownership, responsibilities, and status of parks, land, projects, buildings, floors, spaces, sites, parking spaces, and facilities
02
Urban Asset Operations
Park Business OperationsYouma Leasing | Leasing Operations Platform
Unified space management and lease processRentable resources, channel customers, leasing opportunities, leasing plans, contracts, bills, collection, settlement, renewal and withdrawal
03
Youke Cloud
Enterprise Services ConnectionUser Operations
Unified Enterprise Mobile Service PortalEnterprise and employee certification, notifications, visitors, events, meeting venues, service appointments, order and processing result inquiries
04
Youke Cloud
Enterprise Services ConnectionYouma Service
Unified enterprise request service processTelephone, WeChat, Mini Program and visit reception, customer identification, sorting and dispatch, progress coordination, follow-up evaluation and service records
05
Urban Asset Operations
on-site performance controlYouma Property Management | Property & Facility Operations Platform
Unified site and facility performanceQuality inspection, equipment inspection, maintenance and rectification, energy meter reading, property charges, contract performance and on-site material management
Enterprise AI & Data Platform Data Governance · Master Data · Metric Management · Knowledge Center · Process Orchestration · Agents · Organizational Permissions · Operation Audit · API Integration · IoT Connectivity
Unify cross-product data, knowledge, processes, and management capabilitiesscale on demandYouma Marketing Connect website, events, marketing and WeCom business acquisitionYouma Membership Center Undertake alliance merchants, integral benefits and cross-park value-added operation
01 Asset space · Youma Asset Management | Asset Lifecycle Management Platform
Drill from the Group Park Map into Buildings, Floors and Individual Spaces
Youma Asset Management unifies asset objects such as parks, land, projects, buildings, floors, rooms, factories, warehouses, venues, advertising spaces, and parking spaces, and maintains classification, coding, area, use, ownership, location, responsibility, and status.
Unified Classification CodingSingle-asset recordAsset mapmobile inventorystate changebusiness association
02 Investment Leasing · Youma Leasing | Leasing Operations Platform
See Space Status on One Availability Map and Continue into Customer Follow-up
Youma Leasing receives the operable space released by Youma Asset Management, and presents the area, rent, vacancy and investment status in the floor rent control map; the investment personnel match the space from the customer's needs and continue to record the person in charge, follow-up time limit and next steps.
Space rent controlresource statuscustomer demandSmart MatchingInvestment follow-upbusiness opportunity stage
03 Signed up and settled in · Youma Leasing × Youma Property Management × User Operations
Keep Contract Amounts, Performance Periods and Receivables Aligned for Traceable Collection
The contract details focus on the rental space, billing rules, amount, performance cycle and key nodes; after the contract takes effect, each period of receivables is formed, financial registration and receipt and verification of bills, and overdue fees continue to enter mobile collection.
Contract detailsCompliance planReceipt registrationBill verificationFee CollectionSpace Delivery
04 Enterprise Services · User Operations × Youma Service
Give Enterprise Employees One Portal for Park Services, Visitors, Concierges and Progress
User Operations opens announcements, activities, parking, payment and supporting services according to the identity of the park, enterprise and employees; employees invite visitors online and generate pass vouchers. If you encounter any problems, you can directly contact the dedicated concierge or initiate online consultation.
Park service portalEnterprise employee certificationPrecise notificationvisitor invitationExclusive conciergerequest acceptance
05 Property facilities · Youma Property Management | Property & Facility Operations Platform
Apply Inspection Standards to Routes and Points, Then Route Site Issues into Work Orders
Youma Property Management first defines inspection items, frequencies, and decision rules, then assigns tasks to park routes, checkpoints, and accountable staff. Site teams complete each mobile task, photograph any issue, and submit it for rectification and reinspection.
check item configurationInspection routepoint taskmobile executionproblem reportingRectification and Closeout
06 Park operation · Youma Asset Management × Youma Leasing × Youma Property Management × User Operations
Identify Exceptions in Occupancy, Vacancy and Lease Trends, Then Drill into Spaces, Contracts and Teams
The business report center uniformly organizes leasing operation, leasing, contract and financial analysis; the management checks the rental rate, leased and leasable area, monthly rental income and trend changes on the mobile app, and enters the relevant business objects from abnormal indicators.
occupancy rateleasable areaLease TrendsPayback analysisContract expiresOperating downhole
Group Teams See Assets and Results, Parks See Leasing and Services, and Frontline Roles See Today's Tasks
Switch roles to see what each role focuses on first, what actions need to be completed, and where the results can be drilled down.
Identify Exceptions across Parks and Drill into Specific Business Objects
View each park's asset size, leasing vacancies, investment progress, contract refunds, Enterprise Services, facility operations, and energy metrics.
- Today's attention: rental vacancy, expiring lease, refund and abnormal facilities
- Main actions: compare parks, drill down objects, and assign responsibilities
- You can view the results: Space, Corporate, Contract, and Accountability teams
Coordinate Leasing, Operations, Services, Property and Finance in One Workspace
Review today's business offers, contracts, residencies, Enterprise Services, work orders, equipment, expenses, and event backlogs to coordinate cross-team priorities.
- Today's attention: leasing, settled nodes, enterprise demands and work orders
- Main actions: Coordinate priorities, responsible parties, and deadlines
- You can view the results: Park operations, services, and on-site performance
Manage Space Status, Customer Demand and Lease Progress
Maintain space status and leaseability conditions, manage channel customers, monitor offers and business opportunities, and advance contracts, renewals, and refunds.
- Attention today: rentable resources, overdue follow-up and expected signing
- Main actions: Recommend space, advance offers and contracts
- You can view the results: Opportunity Stage, Lease and Lease Status
Connect Enterprise Identity, Park Services and Service Results
Maintain business and employee relations, issue notices, policies and activities, and follow up on occupants, visitors, venues and supporting services.
- Today's attention: Settlement, consultation, events and appointments
- Main actions: release and reach, accept services, and coordinate progress
- You can view the results: processing status, participation, and evaluation
Complete on-site tasks by location and equipment
Execute inspection, maintenance, repair, meter reading and quality inspection, registration, processing, materials, rectification and acceptance.
- Today's Focus: Scheduled Tasks, Alerts, Overdue, and Abnormal Readings
- Main actions: receiving orders, arriving at the scene, repairing and rectifying, reviewing and filing
- You can view the results: equipment history, work order and acceptance records
Reconcile Lease Accounts under Consistent Data Definitions
Financial verification of contracts, bills, receipts, deposits and invoices; data personnel maintain master data, metrics, interfaces and organizational permissions.
- Today's attention: receivables, arrears, interfaces and data abnormalities
- Main actions: verification and reconciliation, standard governance, authority maintenance
- You can view the results: aging, vouchers, and cross-park metrics
Enterprise AI & Data Platform
Use AI in Leasing, Contracts, Service, Work Orders and Operating Queries while Responsible Roles Confirm Key Results
The platform connects authorized assets, space, enterprises, contracts, work orders, equipment, and expense data, and invokes park systems, investment policies, contract terms, service guides, and equipment information.
Platform public capabilityData Governance · Master Data · Metric Management · Knowledge Center · Process Orchestration · Agents · Organizational Permissions · Message Center · Operation Audit · API Integration · IoT Connectivity
AI Leasing Assistant
Summarize customer needs, property tours, and communications to produce opportunity briefs and recommended next steps.
AI Lease Assistant
Identify key dates, rent changes, due renewals, and outstanding payments.
AI Enterprise-service Assistant
Identify inquiries and requests, form acceptance summaries and recommend responsible teams.
AI Work-order and Knowledge Assistant
Query equipment information, inspection standards and service guidelines according to authority.
AI Energy and Facility Analysis
Prompts abnormal readings, repeated failures, and overdue rectification.
AI Operations Q&A
Answer questions about rentals, leases, refunds, services, work orders, and energy consumption at the park level.
Keep Existing Systems in Charge and Synchronize Spaces, Enterprises, Contracts, Equipment and Results as Needed
The plan first defines which system maintains assets, space, enterprises, contracts, equipment, work orders, and costs, and then determines the triggering action and the result write-back method.
Park operation digital hubFive product collaborationAssets, Space, Enterprise, Contracts, Equipment, Work Orders, Expenses
ERP / FinanceContract · Receivable · Received · Refund · Invoice · Certificate
OA/BPM/Unified IdentityOrganization · People · Approval · To-Do · Single Sign-On
GIS / BIMPark Location · Spatial Level · Model · Drawings
IBMS / BMS / IoTEquipment · Points · Alarms · Readings · Work Orders
Access/Parking/VisitorsEmployees · Vehicles · Reservations · Permissions · Passage
Payment/Bank/Electronic InvoicePayment slip · Receipt · Refund · Invoice status
WeCom/SMSInvestment Communication · Enterprise Notification · Service Reminder
Data Platform/BIMaster Data · Business Details · Unified Indicators
Three Types of Park Organizations Can Start with Asset Spaces or Leasing
Select the first phase scenario according to the type of park, organizational responsibilities, existing systems, and business priorities, and then expand along the unified business object.
Multi-park Investment and Operations Platform
First unify the group, region, park, building and space ledger, and then connect the leasable resources, leasing opportunities, contract bills and operating indicators.
Industrial and Innovation Parks
Connect space matching, contracts, corporate certifications, policy activities and facility work orders around enterprise recruitment, contracting and continuous service.
Office Buildings and Mixed-use Parks
Focusing on occupancy rates, lease refunds, and property facilities, we will integrate space, billing, inspection, energy, and fees.
Trace Every Result to Specific Spaces, Enterprises, Contracts and Accountable Actions
Assets, investment, leases, Enterprise Services, and facility fulfillment use the same object and standard, and go directly to follow-up tasks after finding anomalies.
Continuously Updated Asset Baseline
Parkes, buildings, spaces, and facilities are classified and coded uniformly, and changes are continuously written back to the asset file.
Leasing Resources Stay Connected to Customers
The rentable status, customer demand, take-and-see offer, and business opportunity stages correspond to the specific space.
Leases and Collections Follow Defined Rules
Contracts, collection plans, bills, receipts, arrears and renewals are linked.
One Portal for Enterprise Services
Organizations and employees receive role-appropriate notifications and services, with progress visible in one place.
Traceable Facility Performance
The group standard was changed to the park plan, and abnormal points, equipment, work orders and acceptance records were found.
Continuous Improvement for Park Operations
Rental, payment, service, work orders and energy consumption use a unified standard and form follow-up actions.
FAQ
Focusing on the coordination of park assets, investment leasing, Enterprise Services, property facilities and systems, the program capabilities and application methods are explained.
Q1 What types of parks does the program apply to?
Applicable to industrial parks, science and technology innovation parks, business parks, headquarters parks, urban comprehensive parks and multi-park operation platforms. Different parks can configure asset classification, leasing process, contract rules, Enterprise Services catalog, facility points and business indicators.
Q2 Do I need to launch all products at once?
It can be built in stages according to business priorities. When the asset space is unclear, Youma Asset Management will be launched first; when leasing, contracts and payment are the focus, Youma Asset Management and Youma Leasing will be combined; when Enterprise Services and property facilities need to be improved, User Operations, Youma Service and Youma Property Management will be connected.
Q3 Both Youma Asset Management and Youma Leasing manage space. How do they divide their tasks?
Youma Asset Management is responsible for the classification, coding, ownership, location, use, inventory, and life cycle status of the space as an asset; Youma Leasing is responsible for the leaseability conditions, investment customers, contracts, bills, occupancy, and lease withdrawal of the space as an operating resource.
Q4 How do Youma Leasing and Youma Property Management divide labor in the enterprise settlement process?
Youma Leasing is responsible for the main settlement process, tenant information, space delivery tasks, billing and lease status; Youma Property Management is responsible for on-site inspection, renovation inspection, equipment activation, maintenance and property service tasks.
Q5 Which Enterprise Services are User Operations and Youma Service responsible for?
User Operations is responsible for mobile entry, identity authentication, notifications, visitors, events, appointments, and service inquiries for enterprises and employees; Youma Service is responsible for multi-channel acceptance, customer identification, dispatch coordination, follow-ups, and satisfaction records.
Q6 What should I do if I have an ERP, finance, OA, GIS, IBMS or door-to-door parking system?
The plan first confirms the business that each system continues to be responsible for, and then synchronizes the organization, assets, space, enterprise, contracts, equipment, work orders, bills, and processing results as needed.
Q7 Is it necessary to establish a membership system for the value-added operation of the park?
No. Meeting rooms, venues, parking, events and supporting services can be undertaken by User Operations first; when cross-park membership, affiliate merchant points, benefits and discounts are required, Membership Center can be combined.
Q8 Will AI automatically approve contracts, adjust bills, or dispose of equipment?
AI supports opportunity summaries, space searches, lease reminders, request classification, knowledge retrieval, anomaly alerts, and operating insights. Contract approvals, bill reconciliation, work dispatch, and professional decisions remain subject to confirmation by authorized staff.
Q9 Existing investment channels or WeCom operating system, do I need to access Youma Marketing?
Choose according to the existing acquisition model. Youma Leasing can manage leasing independently; combine it with Youma Marketing when website, event, field-marketing, or WeCom leads need to flow into leasing.
Smart Park Digital Solution Demonstration
See Key Workflows from Space Operations to Enterprise Services for Your Park
Combining the number of parks, asset type, space ledger, investment process, contract fee rules, Enterprise Services catalog and facility system, we will sort out the product portfolio for you, and demonstrate resource rental control, customer follow-up, contract billing, enterprise settlement, service acceptance, facility ticket and operation analysis.